Manuli Hydraulics are pleased to announce the launch of their new Technical Helpdesk.
From today you can use this new online tool to resolve any technical queries you may have, either by searching our extensive database of FAQs or by submitting your specific question. Once you have submitted a question, you will be able to track the progress of your query from start to finish.
In order to ensure all enquires are dealt with consistently and efficiently, all new technical enquiries must be sent through the Technical Helpdesk. Individuals throughout the company will no longer be able to respond to direct requests for technical assistance, and will now direct you to the Technical Helpdesk.
You can access the helpdesk here. To make the process easier, we have already set up an account for all existing Manuli customers. The first time you log in simply select ‘forgot your password’, which will take you to a new page where you can enter your email address and select ‘Reset my password’. You will then receive an email containing a link which will allow you to set your password. Please note this password is only for the Technical Helpdesk section of the website.
If you are a new customer, you can create an account by simply selecting the “Sign up” option and then following the on-screen instructions.
Please contact firstname.lastname@example.org if you have any queries about accessing or using this new online tool.